Repeat Prescriptions

If you are running out of your usual medicines you can order another prescription from the surgery in various ways:

1. You can discuss your medication needs with your dispensing pharmacists who will liaise with us.

2. You can come into the surgery to drop off your request.

3. You can send a stamped addressed enveloped with your request and we will post your prescription back to you.

4. You can telephone us at King Street on 01524 847920 between 10am and 4pm. This line also has an answering machine which can take your telephone prescription requests outside these hours.

5. You can telephone Bailrigg Health Centre on 01524 387780 between 10am and 4pm.

6. You can also order a repeat prescription online through the practice website link to See the EMIS Access page for further details.

We shall be offering patients the facility to order their repeat prescriptions by email, and introducing a new system which allows some patients, on medication which does not alter, to order repeat prescriptions via your usual pharmacist and to collect them from there instead of the surgery. This would mean you don’t have to order them on a monthly basis. Please ask your pharmacist if he provides this “repeat dispensing” service.

For these systems to run smoothly we request at least 48 hours notice before collection.
To maintain a high quality of service, the doctors would like all patients on regular medication to be reviewed from time to time. You may be asked to attend the surgery periodically to see a doctor/nurse/practice pharmacist for review.
 

Test Results

For enquiries about results please ring after 2pm when the phone lines are less busy and your doctor will have had time to review the results. The receptionist will give you the doctor or nurse’s message. It is important that you always contact us for your results so that any abnormal results can be dealt with quickly and appropriately and you are reassured about the normal ones.