News:

Out of Hours
The Surgeries are closed outside these hours (and on bank holidays).  However, for emergency problems you can telephone Bay Urgent care (the out-of-hours emergency service) on 0300 123 1144.

Telephone Advice
All the Doctors are willing to speak to patients over the telephone.  Please ring the surgery if you need telephone advice and the receptionist will book you in to a “telephone advice appointment”. You will be advised by the receptionist when the Doctor will call you back.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Pill Repeats

For all Contraceptive Pill repeats you can now see the NURSE, just let us know the name of the pill you are taking so we can have the prescription ready at your appointment.

 

 

 

Opening Hours
Appointments
Home Visits
Telephone Advice
Emergencies & Out of Hours

doc babyAppointments

Booking appointments online - All available slots are for routine appointments only.

For any specific clinics or an appointment with one of our  Practice nurses please contact the Surgery.

We offer a variety of types of appointments at different times of the year. We have a same day nurse/doctor clinic, nurse practitioner clinics, appointments with nurses and GP appointments.

NHS targets currently set out that all patients will be able to see a primary care professional within 24 hours and a GP within 48 hours.

To ensure we can do this we run nurse/doctor clinics for people who want to be seen on the same day. The patient is seen by the nurse initially who, in 65% of cases, can deal with the problem herself, and if she cannot she refers the patient on to the GP.

You can book an appointment with a GP or the nurse practitioner separately. We do not book very far in advance with the GP because we find that more people forget to turn up, thus wasting valuable appointments.

You can also view, book or cancel GP appointments booked online through the practice website link See the EMIS Access page for further details.

calendar Click Here to book/cancel your appointment online

Please remember we offer some same day appointments with doctors, some within 48 hours and some in advance by up to 4 weeks, but each doctor can only work so many hours in a day. You may wish to go to the King street Practice or the University Practice to see the doctor of choice if it is quicker.

All doctors and nurses have to work from both sites so this cuts down the number of appointments at each one. We do this to be fair to everyone.

Please be prepared to give the receptionist some details of your illness if you  are asking for an appointment so she can direct you to the quickest and most appropriate clinician and appointment. The receptionist are highly skilled and trained and are bound by the Practice and NHS code of confidentiality. You can of course refuse to do so if you prefer.

Nurse Practitioner Appointments

Tina is our nurse practitioner and works alongside the Doctors in the Practice to provide a medical service including holding her own surgeries. She can examine, diagnose new illnesses and make decisions regarding patient management on the basis of her assessment. She works along side the doctors and sees patients who need to be seen on the same day.

You may be offered an appointment with her as an alternative to a doctor. She has experience and training beyond that of a practice nurse and can usually deal with your problem herself. If she wants advice a doctor is available. She is also qualified for diabetes care and sees patients who are newly diagnosed and those who need an annual review