EMIS Access

We now offer patients the use of a secure web site on the Internet to:

• Request repeat prescriptions
• Notify us about change of address, telephone number, or e-mail
• Send us a secure message

There is also a facility to pre-register with the Practice which may be particularly useful to students.

HOW DO I REGISTER FOR EMIS ACCESS?                                  You must be a fully registered patient, and need a letter from us containing personalised access codes . To get this letter you need to come to Reception and ask for 'Registration for EMIS Access', you will need to show some photo ID, i.e. your student ID card. The Receptionist will 'find' you on our computer system and print out your access codes and registration instructions. Once you have the access codes and instructions you can connect to the web site at any time and register.

HOW DO I GET ONTO EMIS ACCESS?                                         You can visit this page by clicking on the following image from anywhere in this website  The first time you use the site you will be asked to 'create your account'. Here you will need to enter the four registration codes given to you by the practice.

REPEAT PRESCRIPTION REQUESTS                                            If one of our doctors has arranged a repeat prescription for you, and the review date has not expired, then you can use EMIS Access to request a repeat. Prescriptions can be collected two full working day after request.                                                                                Once you have logged onto EMIS Access you can view any medication items by clicking 'List of your repeat medication' in the Repeat Prescriptions section of the screen. Tick the items you require and then click 'Make Request'. There is no need to add a message relating to your request.
You will then see a confirmation screen, providing you are happy with the selection you made, click 'Confirm'.

VIEWING YOUR CONTACT INFORMATION                                    Clicking on 'View/Update Your Contact Info' (opposite 'Welcome' on the EMIS Access home page) will show the current details we hold for you. If you need to make any changes click 'Edit' but please note the following points which are very important:

1. Your address: Your address may appear in an abbreviated format on this screen, this is because our computer system limits the address field to a specific width, which affects addresses for University accommodation. If you address is abbreviated there is no need to change it unless it is technically incorrect (i.e. wrong flat number).
    

2. E-mail: it is useful for us if you can provide a current University e-mail address - particularly if you are using our repeat prescription request service.

After entering any changes click 'Submit'. You then need to confirm the changes by clicking 'Confirm'. We review all changes when we receive them, and accept them providing they comply with our requirements.

SECURE MESSAGING                                                                  The EMIS Access messaging system provides an encrypted secure method of communicating electronically with us. Click on 'Send a message to your surgery'. Complete the subject line, and enter your message in the message field. Your message is limited to around 450 characters. The EMIS Access home page tells you whether you have messages. You can then click to view them

Important notes: a copy of your message and our reply will also be attached automatically to your medical record. We aim to respond to your secure message within 2 to 3 working days.

Source: EMIS & LSMP